Privacy Policy

1. Introduction

Welcome to Joinda App! Your privacy is important to us, and we are committed to being transparent about how we handle your data. Joinda App is a Web3 instant messaging platform operating within the Join Ecosystem, designed to facilitate real- time, decentralized communication while prioritizing security, privacy, and user control over data. Unlike traditional messaging apps, Joinda leverages blockchain technology, cryptographic encryption, and decentralized storage to ensure enhanced privacy and protection from censorship.

This Privacy Policy outlines the types of data we collect, how we use it, and the security measures we implement to protect your information. By using Joinda App, you acknowledge and agree to the practices described in this Privacy Policy.

 

2. Information We Collect

To provide our services and improve user experience, Joinda App collects various types of information. Given our decentralized nature, we minimize centralized data collection and prioritize user control over personal data.

Personal Information: When you sign up, we collect essential data such as your email address and Discord account information for account authentication and identity verification.

Blockchain-Based Identifiers: As a Web3 platform, Joinda may generate and associate blockchain wallet addresses or decentralized identifiers (DIDs) with your account. These identifiers allow for secure communication without requiring traditional personally identifiable information (PII).

Usage Data: We collect data on how you interact with Joinda App, including messages sent, engagement levels, and application performance. This helps us optimize platform functionality, detect issues, and enhance security.

Device and Connection Data: To ensure optimal performance and security, we may gather data about your device type, operating system, browser, IP address, and app settings.

 

3. How We Use Your Information

Joinda App strictly uses collected information to deliver and improve its messaging services. We do not exploit user data for profit or third-party advertising. Specifically, we use your information to:

Create and Manage Accounts: Your email, Discord credentials, and blockchain-based identifiers help us verify your identity and enable seamless access to Joinda App.

Facilitate Secure Messaging: Joinda utilizes end-to-end encryption (E2EE) and blockchain-based authentication to ensure private, secure conversations.

Enhance User Experience: We analyze anonymized usage patterns to improve platform features, fix bugs, and introduce new functionalities.

Ensure Security and Prevent Fraud: We monitor activities to detect and prevent unauthorized access, malicious attacks, or fraudulent activities.

Comply with Legal and Regulatory Obligations: If required by law, we may process limited data to comply with GDPR, CCPA, or other relevant regulations.

 

4. Decentralized Data Storage and Blockchain Implications

Unlike traditional apps, Joinda App embraces Web3 decentralization principles. This means:

Messages and other data may be stored on decentralized networks rather than on centralized servers, reducing risks of data breaches and unauthorized surveillance.

Blockchain transactions associated with account creation or authentication may be publicly visible, though they do not contain personally identifiable information.

Some data may be immutable (cannot be deleted or modified) once written to a blockchain. Users should be aware that certain on-chain interactions cannot be reversed.

 

5. Data Sharing and Disclosure

Joinda App prioritizes user privacy and does not share, sell, or rent personal information to third parties. However, in limited cases, we may disclose data:

Legal Compliance: If required by law, regulation, or a valid legal request, we may share necessary information with regulatory authorities.

Security and Fraud Prevention: If we detect unauthorized access, security threats, or malicious activities, we may work with cybersecurity partners or law enforcement.

 

6. Data Retention and User Control

We follow strict data minimization principles and retain only necessary data.

User-Controlled Data: Because Joinda App integrates blockchain and decentralized storage, users may have greater control over their data and may need to manage their encryption keys independently.

Account Deletion: Users can delete their accounts at any time. However, due to the immutable nature of blockchain, certain data recorded on decentralized networks may remain permanently stored.

Legal and Compliance Retention: Where required by law, we may store limited information to comply with financial, security, or legal obligations.

 

7. Your Rights Under GDPR and CCPA

Joinda App respects your privacy rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Right to Access: You can request a copy of the data we store about you. Right to Correction: If any of your information is incorrect, you can request modifications.

Right to Deletion: You can request that we delete your data. However, blockchain- based data may be permanently stored due to its decentralized nature.

Right to Restrict Processing: You may limit how we use your data.

Right to Data Portability: You may request your data in a structured, commonly used format.

Right to Opt-Out (CCPA): Although Joinda App does not sell user data, California residents may exercise their right to opt out of data sales if applicable. To exercise any of these rights, contact us at support@joinda.io.

 

8. Security Measures

We implement cutting-edge security practices to protect user data, including:

End-to-End Encryption: Ensuring that only the intended recipients can read messages.

Decentralized Identity Management: Users authenticate via private keys, smart contracts, or blockchain wallets rather than traditional centralized credentials.

Zero-Knowledge Proofs (ZKPs): Where applicable, we use advanced cryptographic methods to validate transactions without revealing underlying data.

Access Controls and Audits: Regular security audits and penetration testing to identify vulnerabilities.

Despite these measures, no system is entirely foolproof. Users must take responsibility for safeguarding their private keys, passwords, and authentication credentials.

 

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in technology, regulations, or service improvements. If significant changes occur, we will notify users through in-app alerts, emails, or website announcements. Continued use of Joinda App after such changes constitutes acceptance of the revised Privacy Policy.

 

10. Contact Us

If you have any questions about this Privacy Policy, how we handle your data, or your privacy rights, please contact us at support@joinda.io.

Thank you for using Joinda App, the Web3-powered messaging solution within the Join Ecosystem!